Last updated: May 15, 2026
IMPORTANT — Please carefully read and understand these Terms of Sale before accessing, using, or placing an order through our website. These terms contain disclaimers of warranties and limitations of liabilities.
For any returns, refunds, complaints or enquiries please use the procedure and contact details provided in our Return Policy and Refund Policy.
Your use of nutrovia.co, including any sub-domains thereof, affiliated websites, and mobile applications (collectively, the "Website"), which are owned and maintained by Nutrovia (as defined below), are governed by the policies, terms, and conditions set forth below. By accessing, using, or placing an order over the Website, you agree to the terms set forth herein.
You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our Website. Your continued use of or access to the Website following the posting of any changes constitutes binding acceptance of those changes.
For the purpose of these Terms of Sale, Nutrovia (or "we," "our," "us") shall mean SERENOVA DIGITAL LLC, a limited liability company registered in the State of Nevada, USA, with its registered address at 304 S Jones Blvd #1881, Las Vegas, NV 89107, USA.
By using the Website and agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. If you use the Website, you affirm that you have the legal capacity to enter into a binding contract with us, have read this Agreement, and understand and agree to its terms.
Our Privacy Policy may be viewed at nutrovia.co/privacy.html. The Privacy Policy is incorporated into these Terms by reference and constitutes a part of these Terms.
All aspects of our Website are protected by U.S. and international copyright, trademark, and other intellectual property laws. You agree not to use or attempt to use the Website or any products or services in any unlawful manner or for any unlawful purpose, including but not limited to: hacking, publishing abusive or defamatory material, violating regulations, infringing intellectual property rights, harassing others, submitting false information, uploading viruses, collecting personal information of others, or interfering with security features of the Website.
Nutrovia reserves the right to terminate your access to the Website if you do not comply with these Terms, provide false information, or engage in conduct harmful to Nutrovia's rights or interests.
You agree that any products you purchase from Nutrovia on or through the Website will be used for your personal, non-commercial use. You agree that you will not resell, redistribute, modify, or export any product that you order from the Website. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.
The material on the Website is provided for general informational purposes only and is not intended as medical advice or as a substitute for the medical advice of a physician. The statements made on this Website have not been evaluated by the Food and Drug Administration. You should consult your physician before using any information provided by Nutrovia.
Nutrovia does not make any guarantee that you will accomplish your health and/or wellness goals. Your results may vary depending upon a variety of factors unique to you, such as your age, health, and genetics.
We reserve the right to modify or discontinue access to the Website (or any part or content thereof) without notice at any time. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. Any offer for any product or service made on this Website is void where prohibited.
All charges are in the currency indicated upon purchase, depending on your location. By submitting payment information to us, you represent and agree that: (i) you are fully authorized to use that card or account; (ii) all payment information provided is complete and accurate; (iii) you will be responsible for any payment card fees; and (iv) that sufficient funds exist to pay us the amount(s) due.
Payment is processed securely through Stripe. We do not store your full card number on our servers.
If your credit or debit card payment is not processed successfully for any reason, we reserve the right to reattempt to process payment within 48 hours. We are not responsible for any fees or charges that your bank or credit card issuer may apply.
Your electronic order confirmation does not signify our acceptance of your order. We reserve the right to accept or deny shipment to anyone for any reason. In the event we deny your order, you will receive a refund to your original form of payment.
Nutrovia ships to addresses worldwide. Please visit our Shipping Policy for additional information regarding order processing, shipping times, and delivery. Customers are responsible for any customs duties or import fees associated with your order.
Accurate shipping address and phone number are required. We are not responsible for late or missing shipments if you enter incorrect shipping address information.
Because many instances may occur at your delivery address that are beyond our control, you agree that any delivery confirmation provided by the carrier is sufficient proof of delivery, even without a signature.
Nutrovia offers a 60-Day Money-Back Guarantee on all purchases. If you are not completely satisfied with your purchase, we will give you a full refund within 60 days of delivery — no questions asked. To request a refund, contact Customer Support at [email protected]. Refunds will be issued to the same payment method that was used to order the product.
For full details on our return process, please visit our Return Policy page. After the shipping department receives your return, it generally takes 14 business days to process your refund. Once a refund is processed, it may take up to 10 days for the return to be posted to your account.
The sites and platforms that host our social media presence are not controlled by us and therefore have their own privacy policies and terms of use. The comments and opinions expressed by users on social media are theirs alone and do not reflect the opinions of Nutrovia.
EXCEPT WHERE PROHIBITED BY LAW, THIS WEBSITE AND ALL PRODUCTS PROVIDED ARE PROVIDED ON AN "AS IS", "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE MAKE NO REPRESENTATIONS OR WARRANTIES AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY AND/OR COMPLETENESS OF ANY INFORMATION ON THIS WEBSITE.
EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT SHALL NUTROVIA OR ANY OF ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, CONTRACTORS, AND/OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, PUNITIVE, OR ANY OTHER DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT, THE PRODUCTS, OR YOUR USE OF THE WEBSITE. IF, NOTWITHSTANDING THE LIMITATIONS SET FORTH ABOVE, NUTROVIA IS FOUND LIABLE, NUTROVIA'S LIABILITY SHALL BE LIMITED TO USD $500.00.
EXCEPT WHERE PROHIBITED BY LAW, YOU AGREE THAT ANY CLAIM THAT YOU MAY HAVE IN THE FUTURE MUST BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE WAIVING THE RIGHT TO A TRIAL BY COURT. YOU AGREE THAT YOU MAY ONLY BRING A CLAIM IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF IN ANY CLASS OR REPRESENTATIVE PROCEEDING.
You and Nutrovia both retain the right to pursue, in small claims court, any claim that is within that court's jurisdiction and proceeds on an individual basis.
Before initiating any claim, you and we agree to first contact the other with a written description of the dispute, which shall include all relevant documents and information, and the proposed resolution. You may send the written description to Nutrovia, Attn: Legal, 304 S Jones Blvd #1881, Las Vegas, NV 89107, USA. If the dispute is not resolved within 60 days, the dispute resolution provisions herein shall apply.
You and Nutrovia agree to commence any arbitration proceeding within one (1) year after the claim arises.
Claims shall be submitted to final and binding arbitration before a single arbitrator in accordance with the rules of the American Arbitration Association (AAA). The arbitrator shall follow the laws of the State of Nevada without regard to its conflicts of laws principles.
YOU HAVE THE RIGHT TO OPT-OUT OF THIS ARBITRATION PROVISION WITHIN THIRTY (30) DAYS FROM THE DATE THAT YOU PURCHASE OR USE A PRODUCT BY WRITING TO US VIA CERTIFIED MAIL AT NUTROVIA, ATTN: LEGAL DEPARTMENT, 304 S JONES BLVD #1881, LAS VEGAS, NV 89107, USA.
You agree to indemnify, defend, and hold harmless Nutrovia, its affiliates, and their respective officers, directors, agents, and employees from and against any and all claims, losses, liabilities, damages, expenses, and costs arising from your breach of these Terms, your breach of any representations or warranties, or your violation of any law or the rights of a third party.
Submissions (photographs, testimonials, reviews, comments) are and will be treated as non-confidential and non-proprietary. Submissions represent the unique experience of the submitting customers and do not necessarily reflect the experience that you may have. Nutrovia reserves the right to review, edit, or decline any testimonial prior to publication.
All content on the Website, including text, graphics, logos, images, and software, is the property of SERENOVA DIGITAL LLC or its content suppliers and is protected by U.S. and international copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content on this Website without our prior written consent.
For notifications of claimed copyright infringement, please contact:
You agree that we may communicate electronically with you and that such communications are equivalent to communications in writing and shall have the same force and effect.
You may not assign any of your rights under these Terms. Nutrovia may transfer its contractual rights and obligations pursuant to these Terms in connection with any merger, sale of assets, or similar transaction.
In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed from these Terms without affecting the validity of any remaining provisions.
These Terms, together with the Privacy Policy and any policies posted on the Website, constitute the entire agreement between you and Nutrovia.
Please contact Customer Support if you have any questions concerning your purchase: